Website terms of use
Last updated 26 October 2026
These terms apply when you use this website. By using it, you accept them. They cover the website only. Laboratory work for your practice is governed separately, as set out below.
1. About us
This website is run by Sapphire Dental Lab, the trading name of Sapphire Lab Limited, 389A Warwick Rd, Solihull B91 1BJ. You can contact us at info@sapphiredentallab.com or on 0121 798 2784.
2. Who the website is for
The website is intended for dental professionals and practices in the United Kingdom. Its content describes the laboratory's services. It isn't clinical advice, and it isn't a substitute for a dentist's own professional judgement about a patient's treatment.
3. Prices, turnaround times and orders
Turnaround times and any prices on this website or in our price list are indicative. They can vary with case complexity and requirements, and they don't form an offer. Please contact us to confirm the deadline for an individual case.
Laboratory work is supplied on our standard terms of business, which are the same for every practice and available on request.
4. Using the website
We aim to keep the website available and its information accurate and up to date, but we don't guarantee either. We may change or withdraw any part of it without notice.
You must not misuse the website, for example by trying to gain unauthorised access to it, introducing viruses or other harmful material, or sending unsolicited messages through its forms.
5. Intellectual property
The website's content, including its text, photographs of our work, logo and design, belongs to us or our licensors. You may view it and print or share pages for your own professional reference. You may not copy or reuse it for any other purpose without our written permission.
6. Links to other websites
Where the website links to other sites, such as Google Maps, those links are for your convenience. We aren't responsible for their content or how they handle your information.
7. Our liability
To the extent the law allows, we aren't liable for any loss or damage arising from your use of, or reliance on, the website. In particular, we aren't liable for loss of profit, business or opportunity.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under English law.
8. Privacy and cookies
How we use personal information is explained in our privacy notice, and how the website uses cookies in our cookie policy.
9. Governing law and changes
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them. We may update these terms from time to time. The date at the top shows when they last changed.
